Privacy Policy | Sky Glass IPTV UK

Last Updated: August 2026

At Sky Glass IPTV (“we,” “our,” or “us”), we respect your privacy and take the protection of your personal data seriously. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website or use our IPTV services.

1. Information We Collect

Depending on how you interact with our website and services, we may collect the following information:

  • Personal Information: Your name, email address, telephone number, and payment-related information when you purchase or enquire about our services.
  • Account Information: Subscription information, login details, account preferences, and other information required to provide your service.
  • Technical Data: IP address, browser type, device information, operating system, and other technical details collected when you access our website.
  • Usage Data: Information about pages visited, interactions with website features, browsing activity, and general website usage.
  • Communication Data: Information contained in messages or enquiries sent through email, WhatsApp, Telegram, or website contact forms.

2. How We Use Your Information

We may use collected information for the following purposes:

  • To provide and manage your Sky Glass IPTV services.
  • To process subscriptions, payments, renewals, and account requests.
  • To provide customer service, technical assistance, and IPTV setup guidance.
  • To communicate with you about subscriptions, support requests, updates, and important service information.
  • To maintain website security and help detect or prevent fraudulent, abusive, or unauthorised activity.
  • To improve our website, services, user experience, and technical performance.
  • To comply with applicable legal, regulatory, or law-enforcement requirements.

3. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve functionality, remember preferences, understand website usage, and monitor general performance.

Cookies may help us understand how visitors interact with different pages and features. You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

4. Data Sharing and Third Parties

We do not sell or rent your personal information for commercial purposes. We may share limited information with third parties when necessary to operate our website and services or where required by law.

  • Service Providers: Trusted providers that help with payments, website hosting, communications, analytics, security, or other operational services.
  • Legal Requirements: Where disclosure is required by applicable law, regulation, court order, or lawful governmental request.
  • Protection of Rights: Where necessary to protect our users, business, website, property, or legal rights.
  • Business Transfers: Where information is transferred as part of a merger, acquisition, restructuring, or sale of relevant business assets.

5. Data Security

We use reasonable technical and organisational measures to help protect personal information against unauthorised access, alteration, disclosure, loss, or misuse.

However, no internet transmission, website, electronic storage system, or online communication method can be guaranteed to be completely secure. You should also take reasonable steps to protect your account credentials and personal information.

6. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, to provide requested services, resolve disputes, maintain business records, or comply with applicable legal obligations.

When information is no longer required, we may securely delete, anonymise, or otherwise dispose of it in accordance with applicable requirements.

7. Your Data Protection Rights

Depending on applicable UK data protection laws, you may have rights relating to your personal information, including:

  • Access: Request access to personal information we hold about you.
  • Correction: Ask us to correct inaccurate or incomplete information.
  • Deletion: Request deletion of personal information where applicable.
  • Restriction: Request that certain processing of your information is restricted.
  • Objection: Object to particular types of processing where applicable.
  • Portability: Request certain information in a commonly used and portable format where applicable.

To make a privacy-related request, please contact us at admin@skyglassiptv.uk. We may need to verify your identity before processing certain requests.

8. Children’s Privacy

Our services are intended for adults and are not directed towards children under the age of 18. We do not knowingly request or collect personal information from children.

If you believe that a child has provided personal information to us, please contact us. Where appropriate, we will take reasonable steps to review and remove such information.

9. Third-Party Websites and Services

Our website may contain links to third-party websites, applications, payment services, social platforms, or communication services. These external services operate under their own privacy policies and terms.

Sky Glass IPTV is not responsible for the privacy practices, security, content, or data-handling procedures of independent third-party websites or services. We recommend reviewing their privacy policies before providing personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy when necessary to reflect changes to our services, website, legal requirements, or data-handling practices.

Any changes will be published on this page with a revised “Last Updated” date. We recommend reviewing this page periodically to stay informed about how we handle personal information.

11. Contact Sky Glass IPTV

If you have questions about this Privacy Policy, your personal information, or how we handle your data, please contact us: